Thursday, August 4, 2016
Gboard gets first major update with internationalization, smart GIF suggestions & custom keyboards
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A Different Kind of SEO: 5 Big Challenges One Niche Faces in Google
Posted by Alex-T
When it comes to brick-and-mortar storefronts, local businesses often struggle to compete with neighboring big brands. Statistics show that, even for a well-known local store that's established a strong relationship with its customers and built a community through the years, having such a neighbor can be detrimental. But what about a newly opened business? Does it have any chance of competing with popular brands? My experience has led me to believe there's only one way a locally owned business can overcome big competition: it needs to take advantage of local SEO.
Recently, in collaboration with Accuranker, I conducted a survey that touches upon the difficulties local businesses face when trying to become visible in Google’s local results. We analyzed more than 300,000 local SERPs across multiple industries (beauty, medical services, auto services, legal, shopping, etc.) to get a clear understanding of what the chances are for a local site to seem attractive to Google.
One of the more curious insights our research revealed is that the legal services niche is among the most competitive. Sure, this finding isn't rocket science. In fact, I bet on some level you were aware of this (or at least you had a gut feeling). However, this issue is much more complex than it seems. The legal services niche far surpasses other niches in terms of competition and prices.
Does this mean that the legal services niche falls under radically different rules and requires unique SEO tactics? This is exactly the question I set out to answer, and you’re most welcome to follow me on my little investigation!
Gathering the data for this article
After reading this article, you’ll understand the biggest challenges that any legal website faces when trying to become visible in the SERPs. The data here will help ensure that your future strategies are based on informed decisions. Moreover, you’ll be able to streamline your creative process and find non-standard approaches that will cement your success in the legal industry.
To conduct proper research on what SEO strategies local businesses employ in the legal services niche, I took the following steps:
- I made a list of keywords unrelated to any brand (which could hardly be classified as local).
- I identified the most competitive places in the US for this industry in order to analyze how legal sites build a presence in this extremely aggressive environment
The first step was simply to do keyword research, which involved a bit more manual work than usual — I tried my best to filter out branded keywords and ones that weren’t relevant to local searches.
With the help of Statista I was able to get a list of the states in America that have the highest employment rates in the legal niche:
You can see that California, New York, and Florida have the highest number of employees in this industry, hence these locations are the most "densely populated" by law firms and lawyers, and, as a result, the competition in these states should be higher than in other states. After I made a list of the most competitive locations, I was ready to move on to the next step — analyzing the domains that appear in SERPs for the keywords I had previously selected.
Now let's see what my findings revealed.
The top 5 SEO challenges for the legal niche
The extreme competitiveness of the legal services niche might be explained by the fact that this market generates more than $248 billion USD in revenue (according to a recent report provided by Statista) with only a relatively small number of searches.
To give you a better understanding of the size of the legal services industry in the US, let’s compare it with a bigger market: for instance, if we look at ecommerce, we can clearly see that the revenues generated by the two niches in question are nearly the same (ecommerce sales surpass $256 billion USD), despite the fact that ecommerce traffic share figures are four times greater than in legal services. It’s safe to say that the legal niche has turned out to be a ridiculously competitive market, because it's an outrageously profitable one. I’m also certain that the success of any SEO activity depends on a deep understanding of how the industry and its major players work.
In the next section, you’ll learn about the main challenges that legal businesses face.
#1. Online legal business are dominating local SERPs
Statistics from an IbisWorld report confirm that the online legal services niche was able to generate $4 billion USD in 2015. Moreover, in recent years this niche has been steadily expanding due to the fact that consumers are interested in getting legal services online. That’s why it doesn’t come as a surprise that a company named Rocket Lawyer generates more than 30,000 searches monthly (according to Google Keyword Planner) by helping users deal with their legal issues online. This number of searches proves that online legal services are gradually becoming popular, and people don’t want to spend their time scheduling an appointment with a lawyer anymore.
Now you’re probably wondering how this trend is affecting local SEO, right?
Knowing that New York, Miami, and Los Angeles are among the most competitive locations for the legal niche, I decided to find out which sites are the most visible in local search results there. I took into account more than 500 different keywords related to legal services and compiled a list of the domains that most appeared most frequently for those keywords. And here are the top three domains that remain visible in local search results in all three cities:
- Findlaw.com
- Avvo.com
- Lawyers.com
After making this list, I double-checked these websites to make sure that all of them belong to the online legal services niche. I also decided to dig deeper and manually checked the top twenty domains that were most visible across all the locations I analyzed, in order to understand what kind of legal services they provide. I found out that 55.6 percent of the sites I analyzed belong to the online legal services niche. That means that local businesses now have to compete not only with global businesses, but also with online legal businesses that, by default, have better positions in SERPs, as the main goal of their business is to increase their online presence by getting more organic traffic from Google.
#2. Google doesn’t give priority to local legal businesses in organic search results
Apart from the strong presence of online businesses in local organic SERPs, I was struck with the steady visibility of the top twenty websites that appear in local search results in New York, Los Angeles and Miami. The shocking truth I discovered about Google local SERPs is that less than 20 percent of sites were unique across all the studied locations. This means that search results are occupied by global and online businesses in 80 percent of cases. Furthermore, the top three most visible domains remain the same in all three cities, and they are as follows:
- Findlaw.com,
- Avvo.com, and
- Lawyers.com.
I also discovered that all three of these websites belong to the online legal services niche, and, despite SEO visibility, have a good number of backlinks. I am of the opinion that local businesses have no chance of competing with them whatsoever.
As I studied the 20 percent of websites that are unique, two curious cases of locally based businesses caught my eye — Injurylawyers.com and Cellinoandbarnes.com. Let’s take a closer look at these two websites.
From Injurylawyers.com’s “Contact” page, I learned that it operates mostly in Florida. However, I don’t think that the reason it ranks so highly in local search results in Miami is because of its physical presence there. Even at a quick glance, it becomes clear that Injurylawayers.com is ranking so high in local results because of its website’s overall performance. As you can see from the screenshot below, its website has a good number of referring domains, as well as a decent amount of organic traffic:
Another site that caught my attention — Cellinoandbarnes.com — has a branch based in New York. The history of this legal company begins over 50 years ago, and without any doubt Cellino and Barnes is a well-known and trusted bran. Plus, Google recognizes it as a brand. The very fact that its brand name is being searched for more than 6,000 times a month speaks volumes about the trustworthiness of this legal company:
All these facts show that Cellinoandbarnes.com’s visibility in New York SERPs is because of the domain’s general performance in Google US organic search results:
My quick research proves that, in practice, Google doesn’t give priority to NY-based legal companies and still mostly relies on general ranking factors. And it seems obvious now that any online business can easily outperform an offline SMB legal company by increasing the number of backlinks, brand mentions, and site visits it receives.
#3. The local pack is still a saving grace for local businesses
One year ago, Google implemented a major change that dramatically minimized local businesses’ chances of becoming visible in local packs: Google replaced the 7-pack in SERPs with a 3-pack. And I was quite interested to figure out what kinds of businesses now hold these three positions in the legal niche, and whether these results are local.
Despite the fact that local organic SERPs are fully occupied by big online businesses, the local pack still is the best way to remain present in Google for locally based legal companies. My research revealed that 67 percent of sites that appear in local packs for legal services are hyper-local and local. To arrive at this percentage, I analyzed the domains that appear in local packs in New York, Miami, and Los Angeles in terms of their SEO performance in Google US (to do this, I used Serpstat’s Batch analysis tool).
I was also curious what share of online presence the local legal businesses that appeared in the local pack had, along with the breakdown by states. To mark sites as local, I checked their their traffic with the help of the Serpstat's Batch Analysis Tool. (I'd like to note that I find Serpstat’s figures most relevant for such purposes, as they parse raw data from Google US. You can easily spot which sites are global and which are local.) And here’s what I found:
- Miami – 60% of legal websites appear in the local pack
- Los Angeles – 35% of legal websites appear in the local pack
- New York – 15% of legal websites appear in the local pack
This was quite an insight, since I assumed that California would be the most competitive location for the legal niche, because — as you may recall from the beginning of this post — it's the state most densely populated by law firms. Also, it’s surprising to find New York only at third place in this list. Yet, as you can see, Miami has the greatest number of local sites that are present in local pack. Therefore, I believe that being featured in local search results in New York requires a lot more resources than it does to achieve the same visibility in Miami. And this is something that every SEO expert should be aware of.
#4. You can’t stand out without a site — even in local pack results
It’s a well-known fact that Google’s local pack provides businesses with the opportunity to appear at the top of Google SERPs even without a website. According to my previous research, which I conducted in collaboration with the AccuRanker team, the local pack works much better for less competitive niches. What I tried to clarify here is whether you can stand out in a local pack without a website in such an unconventional and competitive niche as legal services. Unfortunately, no, you cannot.
To prove this, I analyzed 986 local SERPs in order to figure out if legal brands can appear with or without a website. My findings showed that 86 percent of legal businesses that pop up in local packs have a website. This means that even if your business is visible in local packs without a website, in a majority of cases, it’ll be considered by potential clients as less trustworthy, since users usually expect to see a link to a particular domain.
Without a link to a professional-looking website, your business will seem less credible — not only to potential clients, but also to Google. Nevertheless, it’s not unusual for large, global companies to be trusted more than small, local ones. Therefore, small companies need to instill confidence in their potential clients by having a website.
#5. There’s no correlation between a legal website’s ranking number one in a local pack and its number of reviews
I’m certain that every business owner understands the importance of customer reviews. It’s a no-brainer that a level of trust is instantly established when a potential client sees that a local business has reviews. And it definitely increases the likelihood of said client to convert. Also, the very presence of Google native reviews is thought to be among the Top 50 local search ranking factors.
However, this study of legal services has already revealed that there are quite a few peculiar ranking factors that business owners need to keep in mind in order to succeed in this niche. That’s why I was curious to know whether there’s any correlation between a site’s number of customer reviews and its ranking #1 in a local pack.
With the help of the AccuRanker team I was able to get the sum of reviews that show beside each result in local pack. Afterwards, I analyzed more than 2,000 local SERPs in New York, Los Angeles, and Miami. And here’s what I found:
There’s no correlation between ranking in the first position in a local pack and your number of reviews.
For instance, in New York local pack results, the companies that appear in the third position have 824 total reviews. Those that appear in the first – 732. Moreover, I noticed a good number of cases in which a company that had a solid number of reviews was ranked in the third position, while a business that hadn’t even been reviewed yet was ranked in the first.
Another striking insight I gained: most legal sites never show their potential visitors more than 2 reviews. Based on this data, I can say that this represents an overall industry trend of a lack of native Google reviews. That’s why Google ranks businesses that haven’t been reviewed so highly. Even if you have a significant number of customer reviews, it won’t help your business rank higher in local pack results.
One final note
Without any doubt, the legal niche presents a lot of unique local SEO challenges that other industries hardly ever face. The high penetration of online legal services into the existing legal market is changing the current business landscape — in particular, it's drastically affecting local results. Online legal businesses are stealing an outrageous amount of web traffic from local companies, without giving them even a slim chance of ranking as well in local SERPs.
Fortunately, local legal businesses still have priority in local packs, but the highly competitive environment is forcing them to improve their online presence by creating a website. Since a majority of the companies that appear in local packs have sites, your potential clients’ expectations are ratcheting up. In fact, this trend may reinforce searchers' opinions that businesses without a website are untrustworthy. Furthermore, it seems that Google also prefers to show users local legal businesses that have a site, rather than those that don’t. The only good news is that your number of reviews doesn’t really influence your rankings in local packs.
Still, if a local legal business is interested in attracting clients via the Internet, it shouldn’t hesitate to look for alternative ways of generating traffic in both organic and paid search channels.
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Google's Rolling Out AMP to the Main SERPs – Are You Prepared?
Posted by jenstar
Are you ready for AMP? Ready or not, it's coming to Google search results, and it's arriving in a big way. Google has announced that they'll be showing Accelerated Mobile Pages in their search results for the “ten blue links.”
This means that sites that aren’t news-specific now have the opportunity to show AMP pages in Google’s search results.
AMP is a very lightweight version of a webpage that has been stripped of the many elements that cause a regular webpage to display slowly, such as tons of cookies, third-party Javascript, and slow-loading ad networks. This results in a page that loads lightning-fast, which is great for those who are on slower connections or simply don't want to wait for a regular, heavier page to load.
AMP has had a fairly positive reception both from site owners and from users. It's much faster and more streamlined for searchers, especially on mobile devices that tend to be a little bit slower connection-wise.
Not a ranking boost
It's important to note that AMP pages in the mobile search results do not receive an additional ranking boost. Google currently has the mobile-friendly ranking boost, and because AMP pages are mobile-friendly, they receive the same ranking boost.
There isn't an additional incentivized reason to use AMP strictly for ranking purposes. Don’t switch everything to AMP simply because you think you’ll get an additional ranking boost to help you beat out competitors.
There are indirect ranking benefits, though. For example, if searchers seek out AMP results, some sites could see higher clickthrough rates on their AMP pages. And as consumer awareness grows about AMP, that will likely rise.
Replacing mobile results
Google isn't showing additional search results based on AMP specifically. Sites with AMP won’t show two versions of the same page in the search results, one mobile and one AMP. Rather, if any of the pages in the SERPs have an AMP version, Google will show that instead of the mobile or desktop page that would normally appear.
Just as a mobile-friendly page has a tag at the front of the description snippet showing that it's mobile-friendly, AMP has the same thing. For AMP, those results are tagged with AMP and an encircled lightning bolt before the description.
Will you be penalized for not displaying AMP?
No, Google is not planning to penalize a site simply because it isn’t AMP. Your site will still have the same positioning in mobile search results as the mobile version of the page.
Google will simply replace the mobile-friendly page — or the desktop page, if a mobile-specific page isn't available — and show the AMP version of the page.
For sites that don't have an AMP version of their page in the SERPs, Google will opt to show the mobile-friendly page first, or the desktop page if there's no mobile-friendly version. But sites that are AMP-less will not be demoted in any way.
Do other ranking factors apply to AMP?
There's no reason to believe that some of the regular ranking factors wouldn’t apply to AMP pages, especially for those websites that are currently AMP-only. However, because of the nature of AMP, they likely wouldn’t be a concern.
This will include things like page speed. Because AMP pages are significantly faster than mobile pages, there’s no reason for a site owner to worry that they could be negatively impacted in rankings because of slow page speed.
Likewise, with the above-the-fold algorithm that targets sites with significant ads above the content, this again isn’t cause for concern as most AMP pages are “ad-light.”
But it is important to remember that while Google is crawling the mobile version and AMP version of pages, rankings are based on the desktop page. Thus, faults with the desktop page — such as slow page speed — could impact the overall performance of your AMP page positioning.
Should sites ditch their mobile version for AMP?
This question is going to become a bit more interesting as this rolls out to the 10 blue links. There are sites that are currently only available in AMP, such as the AMP Project website itself. But with Google now showing the AMP version in place of the mobile version, should site owners be concerned about having a mobile site?
Well, as of now, this is a Google AMP initiative. Other search engines haven’t announced the use of AMP in their own search results. First you'll need to consider whether other search engines have issues with sites that are AMP-only — for reference, Bing has no problems indexing AMP-only sites.
Another consideration is that AMP pages are definitely more bare-bones than your typical mobile page. You need to look at it from a user-experience point of view. Are there elements on a page that will negatively impact your customer's experience if they're not displayed on AMP?
Also, look at it from a resource perspective. For sites that maintain a separate m.site already, maintaining three versions of the page could be impactful from a resource and work hours perspective. This won’t be as much of a concern for those using responsive design, since changes made to desktop automatically get rolled out to the mobile version.
Will users gravitate to AMP results?
Just as many searchers gravitate towards search results that are tagged "mobile-friendly," it's very likely that some searchers, especially those on slower connections or those concerned about their data usage, will gravitate to those results that are in AMP format.
Also, because AMP pages tend to be less ad-heavy when compared to their mobile counterparts, some prefer AMP for this reason alone.
How popular is AMP?
At Google I/O, Google revealed that it has more than 150 million AMP documents indexed in their search results. And those documents are coming from 650,000 domains.
Many new sites are getting on board with AMP daily, and many large sites have added AMP pages to their entire website.
Is it country-specific?
Google is still rolling out AMP in the news carousel internationally. When AMP rolls out in the "ten blue links," it will be an international launch. So even if your country isn't currently showing AMP in the news section of the search results, AMP will show in the main search results when this goes live.
Is it live now?
No, this isn’t pushed live in the SERPs right now. Google has not said precisely when this will happen, other than they'll be making “this feature more broadly available later this year.”
Google notes that they've delayed this launch to allow sites time to implement Accelerated Mobile Pages before it goes live for all results. Because of AMP being so new and due to the learning curve involved, pre-announcing the change is particularly welcome in this case.
Ecommerce sites
Ecommerce sites can effectively implement AMP, and many have successfully done so in preparation for the suspected launch. But with no specific timeline for when it’s going live, there's a good chance this could go live in time for the upcoming holiday shopping season.
At the very least, ecommerce sites should make sure their content pages are AMP-ready. It doesn’t seem as though the various shopping carts have made their software or plug-ins AMP-friendly yet. But I expect that, on the heels of Google's announcement, they're scrambling to make their carts (or at the very least the product pages created through the cart software) AMP-friendly.
How to view AMP in search results
Google is only showing this to searchers who search through the Google AMP Demo URL, which can be accessed at g.co/ampdemo.
The demo shows how Google currently plans to display AMP in the search results, although Google could change the appearance before the official launch goes live in the SERPs.
Tracking AMP analytics
For those who have yet to set it up, Google does include information about AMP in their search analytics. You can drill down and see the specific keywords, positioning, clicks, and more just for AMP alone.
To find it, login to Search Console, click on Search Traffic, then Search Analytics. Underneath “Search Appearance” you can select “AMP.” Now you can drill down into AMP by pages, queries, etc. to learn more about how your AMP pages are seen and performing in search.
Setting up AMP
For those that are using a popular CMS such as WordPress or Joomla, there are already plug-ins to convert pages into AMP format. This makes it very easy for websites to make their websites AMP-enabled for searchers looking for AMP specifically.
Baby-step your way into AMP
You don't have to implement AMP across the entire site at once. You can choose to test it out on a few pages first, or convert sections at a time so the errors are less daunting. Those errors would also be cleaned up as you roll out the next section of the site to AMP.
AMP errors
It can take up to a week or so for AMPs to show up in Google Search Console, so it's important that you go back and check which AMP errors show up on your site. There are some common errors, usually related to markup used in themes or missing logos, but Google’s help documents are fairly intuitive.
Google shows AMP errors on a per-page basis in their Google Search Console error reporting. And until these errors are fixed, those particular pages will not show AMP in the search results. The pages that are error-free will show. Site owners can correct the most widespread or significant errors first, then tackle the individual pages with errors.
AMP errors also show up on individual pages for specific elements on the page, such as where you might have embedded video or other elements that are not AMP-friendly.
You can find AMP errors, along with the number of indexed AMP pages, in the AMP section (within the Search Appearance section) of Google Search Console.
Google also has an AMP validator available.
Advertising on AMP pages
For those site owners concerned about loss of revenue, there are ad networks that comply with the AMP standards and can be used on your AMP pages.
The AMP Project maintains an extensive list of supported ad networks, including the most popular ones (AdSense, DoubleClick, and OpenX).
Social sharing & AMP
One of the newer features that Google has added to AMP is the ability to include share buttons for various social media platforms. Some site owners were reluctant to lose the potential for shares, since many sites derive a significant portion of their traffic this way.
The <AMP-SOCIAL-SHARE> tag doesn't yet support all social media platforms, but it supports the most popular ones (such as Facebook, Twitter, Pinterest, and Google+).
Checking for AMP validation
There's a great extension for Chrome that will show you if an AMP validates properly, as well as show you any webpage that has an AMP version available. This is pretty handy if you need to do competitive research and wish to learn more about the pages or types of pages that your competitors have AMP enabled for.
The lightning bolt will appear green for a page that is AMP, and it will show blue with a link to tell you that an AMP version of the page is available. Just click it to view the page as AMP instead.
This extension also enables you to view the page from a desktop computer. Right now, the Google AMP demo requires you to use it from a mobile device, which isn't ideal for those looking at AMP from a site-owner perspective.
Getting help with AMP
Google also has an AMP support forum on the Google Webmaster Help forums for site owners running into any issues implementing AMP or getting it indexed properly. Multiple AMP experts regularly post in the forum answering questions and troubleshooting.
AMP resources
Suddenly find yourself having to get up to speed with AMP and don’t know where to start? Here are some useful industry resources.
- The AMP Project (and bonus, it's all done in AMP!)
- Google’s AMP documentation in Google Webmaster Help
- Guide to Getting Started with AMP
- AMP Github for developers
- AMP Webmaster Help Forums at Google
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